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FAQ's

  • What is Teegully?
    • Teegully is a creative website based out of Kolkata. Through our products we are on a mission to uphold the heritage and culture of our city. Teegully also provides a platform to upcoming artists to display and monetize their artwork. We are building a community of artists who collaborate with us and provide us with a wide variety of themes, ideas and artwork. We also consult & provide merchandise for various events/music bands/football teams.   
  • How can I earn money from Teegully?

    • Teegully is providing a platform where an artist can showcase their artwork on Teegully's products. Interested buyers can buy those products from www.Tegully.com. Teegully will provide supports like product manufacturing, printing of artwork, product packaging, product delivery and in addition to all this artist will get a royalty per sale!!
  • Do you offer cash on delivery option?

    • Yes, for most of the pincodes in India, we offer cash on delivery option.
  • How do I cancel my order?

    • Order once confirmed cannot be cancelled. But, it can be returned. You can go to your account and raise a return request. 
  • Will my money be refunded ?

    • We will refund same amount of credit points to your account, which you can use to buy from www.teegully.com.
  • Are there shipping charges involved ?

    • We offer absolutely free shipping all over India. For COD orders additional 50 rupees will be charged.
  • When will I recieve my product ?

    • It will take 4-5 days for us to ship your order at your doorstep.
  • How could I check the status of my order ?

    • Once the order is confirmed, we will send you an email and text where we will provid eyou the tracking id and url to track your order.
  • Is it safe to shop online if I make payment using Net Banking, Debit card or Credit Card ?

    • All Credit Card, Debit Card and Net Banking transactions are processed over a secure encrypted connection.
  • What should I do if my payment fails?

    • Suppose you are trying to place an order using your Debit Card/Credit Card/Net Banking and the order was not successful but your money got deducted. In that case, please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days
      For assistance you can write to us at admin@teegully.com, we will be happy to help you out.
  • Artists

    • When and how do I get paid?

      • We will calculate all your monthly basis sales and in the first week of each month we will pay you the total amount. You can also keep a track of all your sales. Every time a product with your unique design is bought, every time you will get a notification for that.
    • Does Teegully charge artists for selling teir artwork?

      • No, Teegully does not charge artists anything. Its absolutely free and it always will be. Our main focus is to provide the platform to experienced, young artists so that they can get to use their talents in ecommerce platform and get recognized globally.
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